Zanifest Insurance Broker Private Limited (“Zanifest”, “Company”, “We”, “Us”) operates the website and digital platforms that help users discover, compare, purchase, and manage insurance products. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you interact with our website or services.
By visiting or using our website, you agree to the practices described in this Privacy Policy. This Privacy Policy is published in accordance with the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”).
1. Controllers of Personal Information
Your personal data is collected and processed by:
Zanifest Insurance Broker Private Limited
Chandigarh
Email: support@zanifestinsurance.com
2. Information We Collect
a. Information You Provide
- Full name
- Contact information (email, mobile, WhatsApp)
- Date of birth
- Address / location
- KYC documents (PAN, Aadhaar, ID Proof)
- Uploaded documents for insurance processing
- Financial information for policy issuance
- Medical or health records (if required by insurers)
- Any data submitted while using our services
b. Automatically Collected
- IP address
- Device, browser type, OS
- Usage patterns & clickstream data
- Pages viewed and interactions
- Cookies & tracking identifiers
c. Payment Information
Payments made through Razorpay or other gateways may require card details, UPI information, or transaction IDs. These are handled as per the payment gateway’s security standards.
3. How We Use Your Information
- Provide insurance quotes and recommendations
- Process policy purchases and service requests
- Contact you via email/WhatsApp for updates & notifications
- Verify identity & complete KYC
- Share information with insurers for policy issuance
- Respond to queries and support requests
- Improve website performance and user experience
- Marketing optimization via Google Analytics & Meta Pixel
- Meet regulatory and compliance requirements
4. Information Sharing and Disclosure
a. Insurance Companies & Partners
For quotes, policy issuance, servicing, claims, and compliance.
b. Service Providers
- Hosting providers
- Razorpay (payment gateway)
- WhatsApp API services
- Analytics & marketing tools (Google, Meta)
- KYC verification providers
c. Legal Requirements
We may disclose information to courts, government agencies, or regulators when required by law.
d. Business Transfers
If Zanifest Insurance is merged or acquired, personal data may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies for website functionality, analytics, and marketing. Cookies do not store personally identifiable information. You may disable cookies, but some features may stop working.
6. Data Storage and Security
We implement strong technical and organizational safeguards, including:
- Encrypted data transmission
- Secure cloud hosting
- Strict access controls
- Regular audits and updates
However, no system is entirely secure. You are responsible for maintaining the confidentiality of account credentials.
7. User Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Opt-out of promotions
- Deletion of your data (subject to law)
Email: support@zanifestinsurance.com
8. Third-Party Links
External links may have their own privacy policies. We are not responsible for their practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of our services means you accept the updated version.
10. Data Grievance Officer
Grievance Officer
Zanifest Insurance Broker Private Limited
Chandigarh
Email: support@zanifestinsurance.com
